(4.0 / 5)2+ Ratings

Napoleon Reviews

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Overall Rating

4.0
2 Reviews
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About Napoleon

Napoleon.com is a website that offers a wide range of products, including grills, fireplaces, and heating & cooling solutions. The site features various types of gas BBQ grills, charcoal grills, and electric fireplaces. Napoleon is known for its high-quality craftsmanship and innovative designs. The website also provides information on special offers, promotions, and new product launches. Additionally, it includes resources for product registration and customer support.

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Napoleon Customer Reviews (2)

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Jasmine Nixon
Jasmine Nixon
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Jul 7, 2024
Brandon Bongers
Brandon Bongers
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Jul 6, 2024

Napoleon Customer’s Q&A

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Napoleon Features and Benefits

Napoleon.com offers a range of products, including grills and fireplaces. Here are some key features and benefits:

Elevation Electric 42 - NEFB42H-MF

  • Superior Realism: The most realistic electric fireplace featuring robust three-dimensional flames to give you depth and glow in conjunction with the realistic premium Split Oak Logs.
  • Step into the Future: The patent-pending triple layer flame projection technology where the flame layers grow from front to back and side to middle just like a real fire.
  • Frame Now, Choose Fuel Later: The deep firebox effortlessly slides into the framing of our premium gas Elevation X and Elevation traditional fireplaces so builders can frame now and offer consumers the choice of fuel later.
  • Easy Connectivity: Connectivity with voice control (Google, Alexa) and the WiFi enabled Napoleon Home app.
  • Control at Your Fingertips: Control at your fingertips with the included premium remote plus, Napoleon Home mobile app or optional wall mount control.
  • Eco & Boost Mode: ECO mode: runs at half heat – consuming less energy. BOOST mode: heater at max heat with increased blower speed.
  • Set the Mood: Orange and yellow flame colors with 5 speeds and brightness levels. 13 top light color options.

Prestige 500 - P500NSS-3 Gas Grill

  • The Stainless Steel Prestige P500 Gas Grill: Features 4 burners, 48,000 total BTU's, and 760 square inches of total grilling area.
  • 7.5 mm thick stainless steel cooking grids: Virtually maintenance free and the unique wave shape provides even heating, prevents food from falling through, and produces exceptional sear marks.
  • Large side shelves: Provide prep and staging space.
  • Ignite the Prestige Gas Barbecue Grill instantly: With the battery free ignition. This failsafe ignition system lights burners immediately with a jet of flame.
  • Use the sear station as a gas side burner: As well for sauces, side dishes, and frying.
  • This grill’s storage cabinet: Is spacious for all of your favorite BBQ accessories. Interior lights ensure you can find everything easily, while soft close doors prevent slamming and wear and tear on the cabinet doors.
  • Dual level, stainless steel sear plates: Catch and vaporize any food drippings, protecting the stainless steel tube burners from damage and keeps your barbecue cleaner.
  • The backlit control knobs: Are illuminated with blue LED lights, that change to red when gas is on making it easier and safer to grill after dark.

Napoleon Pricing

Napoleon Grills is a store specializing in high-quality grills and outdoor cooking equipment. The cost of purchasing and installing a new HVAC system from Napoleon can vary due to several factors:

  • Location: The location of your home can impact how much energy it takes to maintain a comfortable temperature. Homes in areas prone to temperature extremes may require a higher capacity system.
  • Home's size, age, and layout: A larger home will require a larger capacity HVAC system. However, a newer home, or a home with insulation upgrades may not require the power or heat load of a larger system. The design and layout of your home will also dictate your HVAC capacity requirements.
  • Ductwork: If your home’s ductwork is in a state of disrepair or needs to be replaced, this may increase the upfront cost of installation of your new HVAC system.

For a breakdown of the estimated cost of a new HVAC system for your home, including projected installation costs, reach out to a trusted Napoleon Heating & Cooling Dealer.

As for their grills, they are built to last with premium steel that boasts excellent corrosion resistance and construction. The specific pricing for the grills is not mentioned, but you can explore their range and discover the secret to perfectly seared steaks and delectably smoked dishes with their industry-leading infrared technology on their website.

For more specific pricing information, it's recommended to visit their store or website.

Payment Method

Napoleon.com offers various payment methods for purchasing products. Customers can use credit cards such as Visa and Mastercard, as well as PayPal. Other options include iDeal, Klarna, EPS, and Sofort. These methods ensure secure and convenient transactions for all purchases.

Napoleon FAQs

FAQ

Napoleon Alternatives

Top 10 alternatives to Napoleon.com for grills and outdoor cooking products:

  1. Weber - Known for its high-quality gas and charcoal grills.
  2. Masterbuilt - Offers a range of smokers and grills.
  3. Focal Point - Specializes in fireplaces and heating solutions.
  4. Kelly - Provides portable grills and outdoor cooking equipment.
  5. Dancook - Features Danish-designed grills and accessories.
  6. Arnold - Offers a variety of outdoor power equipment.
  7. Landmann - Known for its innovative grilling solutions.
  8. Real Flame - Specializes in electric fireplaces and outdoor fire pits.
  9. COBB - Offers compact and portable grills.
  10. Char-Griller - Known for its affordable and versatile grills.
FAQ

How To Open A Napoleon Account?

To open an account on Napoleon.com, follow these steps:

  1. Visit the website and navigate to the registration page.
  2. Fill in the required fields, including your email address, password, and personal details.
  3. Agree to the terms and conditions and confirm that you have read and understood the Privacy Policy.
  4. Click the "JOIN US NOW" button to complete the registration process.

Ensure that your password meets the minimum requirements: at least 8 characters, including numbers, uppercase letters, and lowercase letters. Use a unique and hard-to-guess password for security.

FAQ

Napoleon Return Policy?

Napoleon.com has a 30-day return policy. Items purchased on Napoleon.com or through Napoleon Customer Experience that are unused and in their original packaging may be returned within 30 days of purchase. This applies unless there are exceptions noted in their Return Policy. For online orders from Napoleon.com, if the order arrives damaged or incomplete, please contact the fulfilling dealer or support at shop@napoleon.com. For Napoleon Dealer Fulfilled Delivery Options, you can choose from up to three delivery options: Free In-Store Pick Up, Ship To Door (Curbside /Driveway Delivery, and or to Garage Door/Building), and Assemble & Deliver (White Glove Delivery Service). If certain items of your order are not immediately available or if your preferred dealership cannot fulfill your order, Napoleon Remote Area Fulfillment will be the only offered method as displayed in the checkout process. Order tracking is available for local Dealer Fulfilled orders. You will receive two email updates automatically on the progress of your order. Please contact your local fulfillment dealer for up-to-date shipping progress. If you want to return the goods, please ask their service team for a return form. The right to return applies for up to 30 days after receipt of your product. If you want to return your goods, please request a return form. Please note that return shipping is to be covered and paid for by the customer. If the above conditions are not met or are only partially met, this may result in a reduction or a complete cancellation of the refund amount of the goods. For more information, please refer to their website.

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